Q: DO YOU SHIP INTERNATIONALLY?
A: Yes! We ship worldwide and ensure we make every customer's shopping experience with us an enjoyable one.
Q: HOW LONG DOES SHIPPING TAKE?
A: Orders will be shipped within 2 working days. Please note that we consider working days as Monday-Friday. Our warehouses are located around the world. Domestic orders to the UK and US will normally take anywhere from 5-10 business days. Due to high demand please allow up to 30 days. The same applies to international orders.
Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon the purchasing of your product. Then your credit card information will be purged.
Q: HOW DO I ORDER ON YOUR WEBSITE?
A: Simply find the product you want and click the "Add To Cart" button. Fill in your shipping and billing information and we'll have your order shipped out to you as soon as possible!
Q: DOES NUEBLO PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?
A: Absolutely! If you do not like the product or the product is damaged, contact us immediately! We do all we can to ensure you have the best possible shopping experience. You can simply contact us and we'll get it addressed!
Q: HOW DO I CHECK THE STATUS OF MY ORDER?
A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfilment warehouse will pack your goods and have it shipped as soon as possible. Once your order has been shipped, you will receive a shipment confirmation email, with a tracking number to your order. This will allow you to have access to real-time updates for your shipment. If you don't have any updates after we've sent your order tracking number after 5 business days, please contact us immediately and we will do all we can to investigate.
Q: WHAT DO I DO IF MY QUESTION IS NOT ANSWERED HERE?
If you have any additional questions that are not addressed on our FAQs page. Please contact us at firstname.lastname@example.org and we will get back to you as soon as possible!